{"id":51792,"date":"2026-09-06T11:01:48","date_gmt":"2026-09-06T11:01:48","guid":{"rendered":"https:\/\/mysterebox.isak.be\/?page_id=51792"},"modified":"2026-09-06T13:07:30","modified_gmt":"2026-09-06T13:07:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/mysterebox.eu\/nl\/faq\/","title":{"rendered":"Veelgestelde vragen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"51792\" class=\"elementor elementor-51792\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c9952e e-con-full e-flex cmsmasters-block-default e-con e-parent\" data-id=\"77c9952e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div data-animation-type=\"block\" class=\"animation_type_block elementor-element elementor-element-61dc53a6 cmsmasters-line-clamp-no cmsmasters-color-variation-default cmsmasters-pointer-none animation_type_block cmsmasters-block-default cmsmasters-sticky-default elementor-invisible elementor-widget elementor-widget-cmsmasters-page-title cmsmasters-widget-title\" data-animation-stagger=\"200\" data-separate-animation-selector=\".cmsmasters-widget-title__heading\" data-text-animation-class=\"sequental, random, line, word, char\" data-id=\"61dc53a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;cmsmasters-fade-in-up&quot;}\" data-widget_type=\"cmsmasters-page-title.default\">\n\t\t\t\t\t<h1 class=\"entry-title cmsmasters-widget-title__heading \">Archieven<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-346adb4e cmsmasters-breadcrumbs-alignment-center cmsmasters-separator-type-text cmsmasters-block-default cmsmasters-sticky-default elementor-invisible elementor-widget elementor-widget-cmsmasters-breadcrumbs cmsmasters-widget-breadcrumbs\" data-id=\"346adb4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:150,&quot;_animation&quot;:&quot;cmsmasters-fade-in-left&quot;}\" data-widget_type=\"cmsmasters-breadcrumbs.default\">\n\t\t\t\t\t<div class=\"cmsmasters-widget-breadcrumbs__container\"><div class=\"cmsmasters-widget-breadcrumbs__content\"><a href=\"https:\/\/mysterebox.eu\/nl\/\" class=\"cmsmasters-home\">Home<\/a><span class=\"cmsmasters-widget-breadcrumbs__sep\"><span>\/<\/span><\/span><span>No breadcrumbs<\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60022ca5 e-con-full cmsmasters-effect cmsmasters-effect-type-transform e-flex cmsmasters-effect-hover-type-element cmsmasters-block-default e-con e-child\" data-id=\"60022ca5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;position&quot;:&quot;absolute&quot;,&quot;cms_transform_hover_type&quot;:&quot;element&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<section class=\"elementor-element elementor-element-28963a8a cmsmasters-section-for-header-yes e-flex e-con-boxed cmsmasters-block-default e-con e-parent\" data-id=\"28963a8a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-52db756 e-con-full e-flex cmsmasters-block-default e-con e-child\" data-id=\"52db756\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7f73e115 e-flex e-con-boxed cmsmasters-block-default e-con e-child\" data-id=\"7f73e115\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19f5f50e cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"19f5f50e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Infos pratiques<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7896a82e cmsmasters-button-align-justify cmsmasters-icon-arrangement-side cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-button\" data-id=\"7896a82e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cmsmasters-button.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-button__button-container\"><div class=\"elementor-widget-cmsmasters-button__button-container-inner\"><a href=\"https:\/\/mysterebox.eu\/nl\/faq\/\" class=\"cmsmasters-button-link elementor-widget-cmsmasters-button__button cmsmasters-icon-view-default cmsmasters-icon-shape- cmsmasters-button-size-sm\" role=\"button\" tabindex=\"0\"><span class=\"elementor-widget-cmsmasters-button__content-wrapper cmsmasters-align-icon-right\"><span class=\"elementor-widget-cmsmasters-button__icon\"><i aria-hidden=\"true\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrows-1\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-button__text\">FAQ<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61c436ad cmsmasters-button-align-justify cmsmasters-icon-arrangement-side cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-button\" data-id=\"61c436ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cmsmasters-button.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-button__button-container\"><div class=\"elementor-widget-cmsmasters-button__button-container-inner\"><a href=\"https:\/\/mysterebox.eu\/nl\/livraison\/\" class=\"cmsmasters-button-link elementor-widget-cmsmasters-button__button cmsmasters-icon-view-default cmsmasters-icon-shape- cmsmasters-button-size-sm\" role=\"button\" tabindex=\"0\"><span class=\"elementor-widget-cmsmasters-button__content-wrapper cmsmasters-align-icon-right\"><span class=\"elementor-widget-cmsmasters-button__icon\"><i aria-hidden=\"true\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrows-1\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-button__text\">Livraison<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c69abe5 cmsmasters-button-align-justify cmsmasters-icon-arrangement-side cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-button\" data-id=\"c69abe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cmsmasters-button.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-button__button-container\"><div class=\"elementor-widget-cmsmasters-button__button-container-inner\"><a href=\"https:\/\/mysterebox.eu\/nl\/conditions-generales-vente\/\" class=\"cmsmasters-button-link elementor-widget-cmsmasters-button__button cmsmasters-icon-view-default cmsmasters-icon-shape- cmsmasters-button-size-sm\" role=\"button\" tabindex=\"0\"><span class=\"elementor-widget-cmsmasters-button__content-wrapper cmsmasters-align-icon-right\"><span class=\"elementor-widget-cmsmasters-button__icon\"><i aria-hidden=\"true\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrows-1\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-button__text\">Conditions G\u00e9n\u00e9rales de Vente<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35212084 cmsmasters-button-align-justify cmsmasters-icon-arrangement-side cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-button\" data-id=\"35212084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cmsmasters-button.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-button__button-container\"><div class=\"elementor-widget-cmsmasters-button__button-container-inner\"><a href=\"https:\/\/mysterebox.eu\/nl\/politique-de-confidentialite\/\" class=\"cmsmasters-button-link elementor-widget-cmsmasters-button__button cmsmasters-icon-view-default cmsmasters-icon-shape- cmsmasters-button-size-sm\" role=\"button\" tabindex=\"0\"><span class=\"elementor-widget-cmsmasters-button__content-wrapper cmsmasters-align-icon-right\"><span class=\"elementor-widget-cmsmasters-button__icon\"><i aria-hidden=\"true\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrows-1\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-button__text\">Politique de Confidentialit\u00e9<\/span><\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-847ada3 e-con-full e-flex cmsmasters-block-default e-con e-child\" data-id=\"847ada3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8569a48 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"8569a48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le concept<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-separate-animation-selector=\".elementor-widget-cmsmasters-toggles__item\" data-text-animation-class=\"sequental, random\" class=\"elementor-element elementor-element-96a0169 cmsmasters-trigger-icon-view-framed cmsmasters-title-alignment-left cmsmasters-item-icon-position-left cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-toggles cmsmasters-widget-toggles\" data-id=\"96a0169\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggles&quot;:[{&quot;toggle_title&quot;:&quot;Qu&#039;est-ce qu&#039;il y a dans un colis myst\\u00e8re ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;C&#039;est justement la surprise ! V\\u00eatements, gadgets, accessoires, objets du quotidien... chaque colis est unique et son contenu reste un myst\\u00e8re jusqu&#039;\\u00e0 l&#039;ouverture.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;8b62f61&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;D&#039;o\\u00f9 viennent les colis ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Ce sont des colis non distribu\\u00e9s ou non r\\u00e9clam\\u00e9s que nous sauvons et auxquels nous offrons une seconde vie, plut\\u00f4t que de les voir d\\u00e9truits ou stock\\u00e9s inutilement.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9775964&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Puis-je choisir ce que je re\\u00e7ois ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Le contenu exact reste toujours une surprise \\u2014 c&#039;est tout l&#039;int\\u00e9r\\u00eat du concept ! Vous choisissez simplement le format de colis qui vous tente, selon le poids propos\\u00e9 (3 kg, 5 kg, 10 kg ou 20 kg).&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9948ec9&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;8ee8d23&quot;,&quot;toggle_title&quot;:&quot;Y a-t-il un th\\u00e8me garanti (\\u00e9lectronique, v\\u00eatements, etc.) ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Nos Colis Perdu n&#039;ont aucun th\\u00e8me garanti \\u2014 c&#039;est l&#039;aventure compl\\u00e8te. Si vous pr\\u00e9f\\u00e9rez une surprise orient\\u00e9e, d\\u00e9couvrez notre gamme Colis Surprise : elle d\\u00e9marre avec le th\\u00e8me Tech &amp; \\u00c9lectro, et d&#039;autres univers (Beauty, Home) arriveront prochainement.&lt;\\\/p&gt;&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Quelle est la diff\\u00e9rence entre Colis Perdu et Colis Surprise ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Colis Perdu, c&#039;est l&#039;aventure compl\\u00e8te \\u2014 aucun th\\u00e8me, la surprise totale. Colis Surprise propose un th\\u00e8me indicatif (\\u00e0 commencer par Tech &amp; \\u00c9lectro), pour une surprise un peu plus orient\\u00e9e selon vos envies.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;28bc3e7&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;}],&quot;default_toggle&quot;:1,&quot;type&quot;:&quot;toggles&quot;}\" data-widget_type=\"cmsmasters-toggles.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-toggles__list\"><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1571\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"1\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1571\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Qu&#039;est-ce qu&#039;il y a dans un colis myst\u00e8re ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1571\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"1\"><p>C&rsquo;est justement la surprise ! V\u00eatements, gadgets, accessoires, objets du quotidien&#8230; chaque colis est unique et son contenu reste un myst\u00e8re jusqu&rsquo;\u00e0 l&rsquo;ouverture.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1572\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"2\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1572\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">D&#039;o\u00f9 viennent les colis ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1572\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"2\"><p>Ce sont des colis non distribu\u00e9s ou non r\u00e9clam\u00e9s que nous sauvons et auxquels nous offrons une seconde vie, plut\u00f4t que de les voir d\u00e9truits ou stock\u00e9s inutilement.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1573\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"3\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1573\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Puis-je choisir ce que je re\u00e7ois ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1573\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"3\"><p>Le contenu exact reste toujours une surprise \u2014 c&rsquo;est tout l&rsquo;int\u00e9r\u00eat du concept ! Vous choisissez simplement le format de colis qui vous tente, selon le poids propos\u00e9 (3 kg, 5 kg, 10 kg ou 20 kg).<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1574\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"4\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1574\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Y a-t-il un th\u00e8me garanti (\u00e9lectronique, v\u00eatements, etc.) ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1574\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"4\"><p>Nos Colis Perdu n&rsquo;ont aucun th\u00e8me garanti \u2014 c&rsquo;est l&rsquo;aventure compl\u00e8te. Si vous pr\u00e9f\u00e9rez une surprise orient\u00e9e, d\u00e9couvrez notre gamme Colis Surprise : elle d\u00e9marre avec le th\u00e8me Tech &amp; \u00c9lectro, et d&rsquo;autres univers (Beauty, Home) arriveront prochainement.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1575\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"5\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1575\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Quelle est la diff\u00e9rence entre Colis Perdu et Colis Surprise ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1575\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"5\"><p>Colis Perdu, c&rsquo;est l&rsquo;aventure compl\u00e8te \u2014 aucun th\u00e8me, la surprise totale. Colis Surprise propose un th\u00e8me indicatif (\u00e0 commencer par Tech &amp; \u00c9lectro), pour une surprise un peu plus orient\u00e9e selon vos envies.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5cc692 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"d5cc692\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Commande &amp; Paiement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-separate-animation-selector=\".elementor-widget-cmsmasters-toggles__item\" data-text-animation-class=\"sequental, random\" class=\"elementor-element elementor-element-145a110 cmsmasters-trigger-icon-view-framed cmsmasters-title-alignment-left cmsmasters-item-icon-position-left cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-toggles cmsmasters-widget-toggles\" data-id=\"145a110\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggles&quot;:[{&quot;toggle_title&quot;:&quot;Comment fonctionne l&#039;achat sur le site ?&quot;,&quot;toggle_content&quot;:&quot;&lt;ul&gt;&lt;li&gt;Parcourez notre s\\u00e9lection de colis myst\\u00e8re par poids (3 kg, 5 kg, 10 kg ou 20 kg).&lt;\\\/li&gt;&lt;li&gt;Ajoutez le colis de votre choix \\u00e0 votre panier.&lt;\\\/li&gt;&lt;li&gt;Passez \\u00e0 la caisse et choisissez votre mode de paiement.&lt;\\\/li&gt;&lt;li&gt;Une fois votre commande confirm\\u00e9e, nous pr\\u00e9parons votre colis et l&#039;exp\\u00e9dions dans les plus brefs d\\u00e9lais.&lt;\\\/li&gt;&lt;\\\/ul&gt;&quot;,&quot;_id&quot;:&quot;8b62f61&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Quels moyens de paiement acceptez-vous ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Nous acceptons Bancontact, Visa, Mastercard, Apple Pay et Google Pay, via notre prestataire de paiement s\\u00e9curis\\u00e9 Stripe.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9775964&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Le paiement est-il s\\u00e9curis\\u00e9 ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Oui, toutes les transactions sont chiffr\\u00e9es et trait\\u00e9es par Stripe, l&#039;un des prestataires de paiement les plus utilis\\u00e9s au monde, conforme aux normes de s\\u00e9curit\\u00e9 bancaire (PCI-DSS).&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9948ec9&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Puis-je modifier ou annuler ma commande apr\\u00e8s paiement ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Contactez-nous au plus vite \\u00e0 &lt;a href=\\&quot;mailto:info@mysterebox.eu\\&quot;&gt;info@mysterebox.eu&lt;\\\/a&gt;. Si la commande n&#039;a pas encore \\u00e9t\\u00e9 exp\\u00e9di\\u00e9e, nous ferons notre possible pour l&#039;ajuster ou l&#039;annuler. Pass\\u00e9 l&#039;exp\\u00e9dition, la proc\\u00e9dure de r\\u00e9tractation reste votre solution.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;28bc3e7&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;_id&quot;:&quot;8ee8d23&quot;,&quot;toggle_title&quot;:&quot;Do you offer customs clearance services?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Yes, we provide comprehensive customs clearance services to ensure smooth and hassle-free import and export. Our experienced team handles all necessary documentation and compliance requirements.&lt;\\\/p&gt;&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;}],&quot;default_toggle&quot;:1,&quot;type&quot;:&quot;toggles&quot;}\" data-widget_type=\"cmsmasters-toggles.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-toggles__list\"><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2131\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"1\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2131\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Comment fonctionne l&#039;achat sur le site ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2131\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"1\"><ul><li>Parcourez notre s\u00e9lection de colis myst\u00e8re par poids (3 kg, 5 kg, 10 kg ou 20 kg).<\/li><li>Ajoutez le colis de votre choix \u00e0 votre panier.<\/li><li>Passez \u00e0 la caisse et choisissez votre mode de paiement.<\/li><li>Une fois votre commande confirm\u00e9e, nous pr\u00e9parons votre colis et l&rsquo;exp\u00e9dions dans les plus brefs d\u00e9lais.<\/li><\/ul><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2132\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"2\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2132\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Quels moyens de paiement acceptez-vous ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2132\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"2\"><p>Nous acceptons Bancontact, Visa, Mastercard, Apple Pay et Google Pay, via notre prestataire de paiement s\u00e9curis\u00e9 Stripe.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2133\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"3\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2133\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Le paiement est-il s\u00e9curis\u00e9 ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2133\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"3\"><p>Oui, toutes les transactions sont chiffr\u00e9es et trait\u00e9es par Stripe, l&rsquo;un des prestataires de paiement les plus utilis\u00e9s au monde, conforme aux normes de s\u00e9curit\u00e9 bancaire (PCI-DSS).<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2134\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"4\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2134\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Puis-je modifier ou annuler ma commande apr\u00e8s paiement ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2134\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"4\"><p>Contactez-nous au plus vite \u00e0 <a href=\"mailto:info@mysterebox.eu\">info@mysterebox.eu<\/a>. Si la commande n&rsquo;a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e, nous ferons notre possible pour l&rsquo;ajuster ou l&rsquo;annuler. Pass\u00e9 l&rsquo;exp\u00e9dition, la proc\u00e9dure de r\u00e9tractation reste votre solution.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2135\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"5\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2135\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Do you offer customs clearance services?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2135\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"5\"><p>Yes, we provide comprehensive customs clearance services to ensure smooth and hassle-free import and export. Our experienced team handles all necessary documentation and compliance requirements.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3d356 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"fc3d356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Livraison<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-separate-animation-selector=\".elementor-widget-cmsmasters-toggles__item\" data-text-animation-class=\"sequental, random\" class=\"elementor-element elementor-element-c4180dd cmsmasters-trigger-icon-view-framed cmsmasters-title-alignment-left cmsmasters-item-icon-position-left cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-toggles cmsmasters-widget-toggles\" data-id=\"c4180dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggles&quot;:[{&quot;toggle_title&quot;:&quot;Quel est le d\\u00e9lai de livraison ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Comptez 2 \\u00e0 5 jours ouvrables, partout en Belgique, via notre partenaire DPD.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;8b62f61&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Comment suivre ma commande ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;D\\u00e8s l&#039;exp\\u00e9dition de votre colis, vous recevez un num\\u00e9ro de suivi DPD par e-mail pour suivre sa livraison en temps r\\u00e9el.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9775964&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Livrez-vous en dehors de la Belgique ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Pour le moment, nos livraisons sont limit\\u00e9es \\u00e0 la Belgique.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9948ec9&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Que faire si mon colis est endommag\\u00e9 \\u00e0 la livraison ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Contactez-nous \\u00e0 &lt;a href=\\&quot;mailto:info@mysterebox.eu\\&quot;&gt;info@mysterebox.eu&lt;\\\/a&gt; avec une photo du colis \\u00e0 r\\u00e9ception. Cela reste couvert par la garantie l\\u00e9gale, ind\\u00e9pendamment du contenu surprise (voir CGV, article 9).&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;28bc3e7&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;}],&quot;default_toggle&quot;:1,&quot;type&quot;:&quot;toggles&quot;}\" data-widget_type=\"cmsmasters-toggles.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-toggles__list\"><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2051\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"1\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2051\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Quel est le d\u00e9lai de livraison ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2051\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"1\"><p>Comptez 2 \u00e0 5 jours ouvrables, partout en Belgique, via notre partenaire DPD.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2052\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"2\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2052\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Comment suivre ma commande ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2052\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"2\"><p>D\u00e8s l&rsquo;exp\u00e9dition de votre colis, vous recevez un num\u00e9ro de suivi DPD par e-mail pour suivre sa livraison en temps r\u00e9el.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2053\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"3\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2053\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Livrez-vous en dehors de la Belgique ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2053\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"3\"><p>Pour le moment, nos livraisons sont limit\u00e9es \u00e0 la Belgique.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-2054\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"4\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-2054\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Que faire si mon colis est endommag\u00e9 \u00e0 la livraison ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-2054\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"4\"><p>Contactez-nous \u00e0 <a href=\"mailto:info@mysterebox.eu\">info@mysterebox.eu<\/a> avec une photo du colis \u00e0 r\u00e9ception. Cela reste couvert par la garantie l\u00e9gale, ind\u00e9pendamment du contenu surprise (voir CGV, article 9).<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1585e50 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"1585e50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retours &amp; Garanties<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-separate-animation-selector=\".elementor-widget-cmsmasters-toggles__item\" data-text-animation-class=\"sequental, random\" class=\"elementor-element elementor-element-9a4b885 cmsmasters-trigger-icon-view-framed cmsmasters-title-alignment-left cmsmasters-item-icon-position-left cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-toggles cmsmasters-widget-toggles\" data-id=\"9a4b885\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggles&quot;:[{&quot;toggle_title&quot;:&quot;Puis-je retourner un colis myst\\u00e8re ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Oui. Conform\\u00e9ment \\u00e0 la loi belge, vous disposez de &lt;strong&gt;14 jours calendrier&lt;\\\/strong&gt; \\u00e0 partir de la r\\u00e9ception pour vous r\\u00e9tracter. Les frais de retour restent \\u00e0 votre charge, et un montant peut \\u00eatre d\\u00e9duit du remboursement si les articles ont \\u00e9t\\u00e9 manipul\\u00e9s.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;8b62f61&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Combien de temps pour \\u00eatre rembours\\u00e9 ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Le remboursement intervient dans les 14 jours suivant la r\\u00e9ception du colis retourn\\u00e9.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9775964&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Puis-je \\u00e9changer un colis contre un autre ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Non, les \\u00e9changes ne sont pas propos\\u00e9s \\u2014 chaque colis est unique et compos\\u00e9 une seule fois, il n&#039;existe donc pas de colis identique \\u00e0 vous en proposer un autre.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9948ec9&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;}],&quot;default_toggle&quot;:1,&quot;type&quot;:&quot;toggles&quot;}\" data-widget_type=\"cmsmasters-toggles.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-toggles__list\"><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1611\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"1\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1611\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Puis-je retourner un colis myst\u00e8re ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1611\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"1\"><p>Oui. Conform\u00e9ment \u00e0 la loi belge, vous disposez de <strong>14 jours calendrier<\/strong> \u00e0 partir de la r\u00e9ception pour vous r\u00e9tracter. Les frais de retour restent \u00e0 votre charge, et un montant peut \u00eatre d\u00e9duit du remboursement si les articles ont \u00e9t\u00e9 manipul\u00e9s.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1612\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"2\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1612\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Combien de temps pour \u00eatre rembours\u00e9 ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1612\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"2\"><p>Le remboursement intervient dans les 14 jours suivant la r\u00e9ception du colis retourn\u00e9.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-1613\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"3\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-1613\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Puis-je \u00e9changer un colis contre un autre ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-1613\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"3\"><p>Non, les \u00e9changes ne sont pas propos\u00e9s \u2014 chaque colis est unique et compos\u00e9 une seule fois, il n&rsquo;existe donc pas de colis identique \u00e0 vous en proposer un autre.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4c3c36 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-heading\" data-id=\"c4c3c36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Compte &amp; Donn\u00e9es personnelles<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div data-separate-animation-selector=\".elementor-widget-cmsmasters-toggles__item\" data-text-animation-class=\"sequental, random\" class=\"elementor-element elementor-element-5454e42 cmsmasters-trigger-icon-view-framed cmsmasters-title-alignment-left cmsmasters-item-icon-position-left cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-cmsmasters-toggles cmsmasters-widget-toggles\" data-id=\"5454e42\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggles&quot;:[{&quot;toggle_title&quot;:&quot;Dois-je cr\\u00e9er un compte pour commander ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Oui, un compte est n\\u00e9cessaire pour passer commande \\u2014 cela nous permet d&#039;assurer un suivi efficace en cas de question sur votre commande, votre livraison ou une \\u00e9ventuelle r\\u00e9tractation. La cr\\u00e9ation se fait en quelques secondes, directement au moment du paiement.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;8b62f61&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Comment sont utilis\\u00e9es mes donn\\u00e9es personnelles ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Conform\\u00e9ment au RGPD, vos donn\\u00e9es servent uniquement \\u00e0 traiter votre commande et \\u00e0 assurer le suivi client. Consultez notre &lt;a href=\\&quot;https:\\\/\\\/mysterebox.isak.be\\\/politique-de-confidentialite\\\/\\&quot;&gt;Politique de Confidentialit\\u00e9&lt;\\\/a&gt; pour le d\\u00e9tail complet (finalit\\u00e9s, dur\\u00e9es de conservation, vos droits).&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9948ec9&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;},{&quot;toggle_title&quot;:&quot;Puis-je me d\\u00e9sinscrire de la newsletter ?&quot;,&quot;toggle_content&quot;:&quot;&lt;p&gt;Oui, \\u00e0 tout moment. Chaque e-mail de notre newsletter contient un lien de d\\u00e9sinscription en un clic.&lt;\\\/p&gt;&quot;,&quot;_id&quot;:&quot;9775964&quot;,&quot;content_type&quot;:&quot;toggle-content&quot;,&quot;saved_section&quot;:null,&quot;saved_template&quot;:null,&quot;item_icon&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;toggle_custom_id&quot;:&quot;&quot;}],&quot;default_toggle&quot;:1,&quot;type&quot;:&quot;toggles&quot;}\" data-widget_type=\"cmsmasters-toggles.default\">\n\t\t\t\t\t<div class=\"elementor-widget-cmsmasters-toggles__list\"><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-8841\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"1\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-8841\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Dois-je cr\u00e9er un compte pour commander ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-8841\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"1\"><p>Oui, un compte est n\u00e9cessaire pour passer commande \u2014 cela nous permet d&rsquo;assurer un suivi efficace en cas de question sur votre commande, votre livraison ou une \u00e9ventuelle r\u00e9tractation. La cr\u00e9ation se fait en quelques secondes, directement au moment du paiement.<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-8842\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"2\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-8842\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Comment sont utilis\u00e9es mes donn\u00e9es personnelles ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-8842\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"2\"><p>Conform\u00e9ment au RGPD, vos donn\u00e9es servent uniquement \u00e0 traiter votre commande et \u00e0 assurer le suivi client. Consultez notre <a href=\"https:\/\/mysterebox.isak.be\/politique-de-confidentialite\/\" target=\"_blank\" rel=\"noopener\">Politique de Confidentialit\u00e9<\/a> pour le d\u00e9tail complet (finalit\u00e9s, dur\u00e9es de conservation, vos droits).<\/p><\/div><\/div><div class=\"elementor-widget-cmsmasters-toggles__item\"><h5 id=\"elementor-tab-title-8843\" class=\"elementor-widget-cmsmasters-toggles__title\" data-tab=\"3\" aria-expanded=\"false\" aria-controls=\"elementor-widget-cmsmasters-toggles__content-8843\" tabindex=\"0\"><a class=\"elementor-widget-cmsmasters-toggles__title-link cmsmasters_enable_trigger_icon\" href=\"#\" tabindex=\"-1\"><span class=\"elementor-widget-cmsmasters-toggles__title-text\">Puis-je me d\u00e9sinscrire de la newsletter ?<\/span><\/a><span class=\"elementor-widget-cmsmasters-toggles__trigger\"><span class=\"elementor-widget-cmsmasters-toggles__trigger-closed\"><i aria-hidden=\"true\" aria-label=\"Closed\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-down\"><\/i><\/span><span class=\"elementor-widget-cmsmasters-toggles__trigger-opened\"><i aria-hidden=\"true\" aria-label=\"Opened\" class=\"cmsmsdemo-icon- cmsms-demo-icon-arrow-up\"><\/i><\/span><\/span><\/h5><div id=\"elementor-widget-cmsmasters-toggles__content-8843\" class=\"elementor-widget-cmsmasters-toggles__content elementor-clearfix\" data-tab=\"3\"><p>Oui, \u00e0 tout moment. Chaque e-mail de notre newsletter contient un lien de d\u00e9sinscription en un clic.<\/p><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home\/No breadcrumbs Infos pratiques FAQ Livraison Conditions G\u00e9n\u00e9rales de Vente Politique de Confidentialit\u00e9 Le concept Qu&#039;est-ce qu&#039;il y a dans un colis myst\u00e8re ? C&rsquo;est justement la surprise ! V\u00eatements, gadgets, accessoires, objets du quotidien&#8230; chaque colis est unique et son contenu reste un myst\u00e8re jusqu&rsquo;\u00e0 l&rsquo;ouverture. D&#039;o\u00f9 viennent les colis ? Ce sont des&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-51792","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/pages\/51792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/comments?post=51792"}],"version-history":[{"count":31,"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/pages\/51792\/revisions"}],"predecessor-version":[{"id":51851,"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/pages\/51792\/revisions\/51851"}],"wp:attachment":[{"href":"https:\/\/mysterebox.eu\/nl\/wp-json\/wp\/v2\/media?parent=51792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}